Frequently Asked Questions.

What if I have never been to counseling before? What can I expect?

Welcome! First we want to applaud you on your choice to invest in yourself. The fact that you are scrolling our website says you are interested in improving your life or helping someone you love. Here’s a little about what to expect. First, you would reach out to our admin team at (509) 593-8122 or email them at assist@anchorpointcounseling.hush.com They will collect information from you, ask about your reason for seeking services, and will work to find a good fit for you with one of our skilled and compassionate clinicians. Unfortunately, our services are in high demand and there is sometimes a wait for being able to schedule your intake. We do keep a waitlist and you would be able to get an estimated wait time from our admin team. They also would be able to send you all of the intake paperwork, answer any questions you may have, and are available to support your transition into care.

At your first appointment your counselor will go over our company policies and procedures such as confidentiality, reporting laws, and scope of services. They will ask you many questions to get an understanding of your reason for seeking services and how they can help you identify and reach your goals. You will then work with your counselor on setting up how often you will meet.

Do you take insurance?

YES! Some of the insurances Anchor Point Counseling is currently contracted ​with are: 
​​
Medicare
Washington Medicaid
​MODA
Humana
Kaiser (PPO/HMO)
Regence
Blue Cross Blue Shield
Premera
LifeWise
First Choice Health
Community Heath Plan of Washington
Coordinated Care
Aetna
United Health Care
Optum
Providence Behavioral Health
Cigna
AmeriGroup
Reliance Behavioral Health
​Molina 

Please call our business office to verify your coverage for services. We do not guarantee insurance benefit or payments as verifications of benefits are completed as a courtesy to our patients. For more direct questions, contact your insurance directly. 

What if I don’t have insurance?

We understand that not everyone has adequate insurance coverage. To make our services accessible and equitable, we have instituted a sliding scale payment plan based on household income to help increase access to mental health services for those who choose not to use their insurance coverage or who choose to pay privately. Please inquire with our admin team when you connect for intake if this is a service you would like to access. 

What do people come to counseling for?

There are so many reasons people seek counseling. Some of the presenting issues we treat are:

  • Depression

  • Post-Partum Depression

  • Anxiety

  • Post Traumatic Stress Disorder

  • Bipolar Disorder

  • Obsessive Compulsive Disorder

  • Schizophrenia and Psychosis

  • Substance Related and Addiction

  • Insomnia

  • Behavioral Disturbance

  • Adjustment Disorder

  • Sexuality Challenges

  • Eating Disorders

  • Grief and Loss

  • Coping with Life's Stressors

  • Coping with Change

  • Coping with Chronic Illness

  • Stress Management

  • Work and Career Issues

  • Pre-marital Counseling

  • Couples Counseling

  • Grief and Loss

  • Parenting Support

  • Negotiating Life Changes

  • Processing Family Trauma

  • Conflict Resolution

  • Improving Communication

  • Building Inter-Familial Support and Cohesiveness

  • Building Bonds and Attachments

  • Increasing Awareness into Family Dynamics

  • Pre and Post Adoption Support